Services · Support Plans
Dynamics 365 Support Plans
Three starting points for ongoing Dynamics 365 support, sized to your environment and adjusted after the first 60 days.
AI Cloud Partner
Built on the Microsoft cloud
- Business Central
- Sales
- Customer Service
- Field Service
- Supply Chain
- Power BI
- Azure
Capabilities
What we do in this area.
Essentials plan
Tier 2 functional support, business-hours coverage, monthly health summary and reserved enhancement hours.
Operate plan
Functional + technical support, integration monitoring, release testing and quarterly roadmap review.
Optimize plan
Dedicated solution architect, Power BI work, Power Platform governance and a larger enhancement backlog.
Named consultants
You know who is on your account and who is doing the work.
Clear SLAs
Response and resolution targets aligned to ticket severity.
Monthly reviews
Open tickets, releases, risks and roadmap input in a structured monthly cadence.
No long lock-in
Adjust or step down plans with reasonable notice. We earn the engagement each period.
Related
Keep exploring.
Get a straight answer on your Dynamics 365 situation.
Book a free 30-minute consultation. We'll review your current state, your blockers and the smallest next step that creates value.