Managed Services
Dynamics 365 support that scales with you, not against you.
A single accountable Houston-based team handling day-to-day Dynamics 365 functional, technical and integration support — under a flexible plan instead of a multi-year enterprise contract.
AI Cloud Partner
Built on the Microsoft cloud
- Business Central
- Sales
- Customer Service
- Field Service
- Supply Chain
- Power BI
- Azure
What's included
Everything a growing Dynamics 365 environment actually needs.
Functional support
Configuration changes, security roles, business process flows, forms, views and workflows.
Technical support
Plug-ins, custom APIs, Power Automate flows, Dataverse extensions and deployment pipelines.
Release management
Plan and validate Microsoft wave updates and minor releases before they hit production.
Integration upkeep
Monitor and maintain Azure Functions, Logic Apps, Data Factory and Service Bus integrations.
Enhancement backlog
A reserved block of effort per period for small enhancements that compound into real ROI.
User & admin training
Ongoing enablement for power users, admins and new joiners as your team grows.
Reporting & Power BI
New dashboards, model adjustments and refresh issues across Power BI workspaces.
Health monitoring
Periodic environment, performance and security reviews with prioritized recommendations.
Roadmap input
Quarterly reviews tying your business goals back to Dynamics 365 and Power Platform options.
Support plans
Three starting points. Adjust as your environment changes.
All plans include named consultants, monthly reviews and clear ticket SLAs. We'll right-size with you after the first 60 days.
Plan
Essentials
For stable environments needing reliable response.
- Tier 2 functional support
- Business-hours coverage
- Monthly health summary
- Reserved enhancement hours
Most popular
Operate
Most popular for mid-market Dynamics 365 customers.
- Functional + technical support
- Integration monitoring
- Release & wave testing
- Quarterly roadmap review
Plan
Optimize
For teams investing in growth and continuous improvement.
- Dedicated solution architect
- Power BI & analytics
- Power Platform governance
- Larger enhancement backlog
Pricing and coverage hours are tailored to each environment. We'll quote after a short discovery.
Talk to a Houston Dynamics 365 team this week.
Bring your current state, your blockers and a few open tickets. We'll give you a candid read on what's worth tackling first.