ManagedERPServices

Sitecore Managed Services

Sitecore Experts When You Need Them — Without the Long-Term Agency Commitment

Add experienced Sitecore developers, architects and delivery specialists for a few weeks, a defined project or ongoing fractional support.

  • Short-Term Resources
  • Project-Based Delivery
  • Fractional Support
  • U.S.-Focused Engagement
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  • Sitecore Support
  • Project Delivery
  • Short-Term Resources
  • XM Cloud Modernization
  • Enterprise Integrations
  • Project Recovery

The Problem

Sitecore Is Powerful. Maintaining the Right Skills Is Expensive.

Most organizations do not need a permanent bench of Sitecore architects, front-end engineers, DevOps specialists and delivery leads. They need one or two of them, at specific moments, for specific problems — and they need those people to understand an environment that is already live.

The result is a familiar pattern: a growing backlog, an upgrade nobody has scheduled, and a support model priced for a transformation programme you did not ask for.

  • Development Backlog

    Roadmap work queued behind day-to-day support tickets.

  • Resource Gap

    A specific Sitecore skill is missing and hiring takes months.

  • Slow Performance

    Caching, Solr, API and front-end bottlenecks under real traffic.

  • Upgrade Pressure

    Versions falling out of support with no upgrade plan agreed.

  • XM Cloud Migration

    Composable target state defined, migration path is not.

  • SitecoreAI Modernization

    New capabilities you cannot evaluate without capacity.

  • Integration Problems

    CRM, ERP, commerce and DAM flows failing intermittently.

  • Technical Debt

    Years of customization nobody currently owns.

  • Agency Costs

    Retainers priced for transformation, not for the work you need.

  • Project Delays

    Milestones slipping with no clear critical path.

  • Deployment Problems

    Fragile pipelines and environments that block releases.

  • Sitecore Resource Turnover

    Knowledge leaving with the people who built it.

You May Not Need Another Agency.

You May Just Need the Missing Expertise.

Managed ERP Services is built to work alongside the people already involved — not to replace them.

  • Internal Sitecore teams
  • Existing Sitecore agencies
  • Marketing agencies
  • IT departments
  • Development teams
  • System integrators

Engagement Models

Choose the Sitecore Support Model That Fits the Problem.

01

Sitecore Specialist on Demand

For urgent technical requirements that need an experienced pair of hands this week.

Find a Specialist
02

Fractional Sitecore Support

10 / 20 / 30 hours per week of consistent, named capacity alongside your team.

Add Capacity
03

Project Surge Team

Temporary additional resources for launches, migrations and major releases.

Build a Project Team
04

Project Recovery

Independent technical and delivery assessment with a practical recovery plan.

Review My Project
05

Managed Services

Flexible ongoing application support sized to your environment and release cadence.

Explore Managed Support

Sitecore Products

Support Across Your Sitecore Ecosystem

Modernization

Running Sitecore XP or XM?

Build Your Modernization Roadmap Before Starting the Migration.

Current

  • Sitecore XP / XM

Assess

  • Customizations
  • Integrations
  • SXA
  • JSS
  • Infrastructure
  • Content
  • Analytics

Modernize

  • Headless
  • Next.js
  • Content SDK
  • Cloud SDK
  • SitecoreAI / XM Cloud

Optimize

  • Search
  • Personalization
  • Testing
  • Analytics
  • AI

Front-End Architecture

Is Your Sitecore Front End Ready for the Next Development Model?

JSS-based front ends built over the last few years still work — but the development model has moved. Content SDK and Cloud SDK change how components, tracking, search and personalization are wired, and a migration planned around the front end is very different from one planned around content alone.

  • JSS assessment
  • Next.js modernization
  • Content SDK
  • Cloud SDK
  • Component architecture
  • Tracking
  • Search
  • Personalization
  • Deployment

Capability Matrix

One Team. Multiple Sitecore Capabilities.

Development

  • Components
  • Templates
  • APIs
  • Enhancements
  • Headless

Application Support

  • Incidents
  • Bug fixes
  • Root cause
  • Production support

DevOps

  • CI/CD
  • Deployments
  • Environment management
  • Release support

Performance

  • Caching
  • Solr
  • Application
  • API
  • Front-end

Upgrades

  • Assessment
  • Planning
  • Implementation
  • Testing

Integrations

  • CRM
  • ERP
  • DAM
  • PIM
  • Commerce
  • APIs

Marketing Enablement

  • Personalization
  • Search
  • Testing
  • Analytics
  • Content workflows

Architecture

  • Cloud
  • Headless
  • Technical debt
  • Modernization

Project Delivery Assurance

Technical Expertise Without Delivery Discipline Still Creates Project Risk.

  • Clear Scope
  • Acceptance Criteria
  • Milestone Delivery
  • Weekly Delivery Visibility
  • Risk Management
  • Quality Gates
  • Knowledge Transfer

Fewer Surprises. Better Visibility. Clear Accountability.

Start Small. Prove Value. Scale When It Makes Sense.

  1. 1

    Tell Us the Problem

  2. 2

    Identify the Expertise

  3. 3

    Start With a Small Defined Engagement

  4. 4

    Review the Results

  5. 5

    Continue Only When We're Adding Value

  • No Long-Term Lock-In
  • No Forced Transformation
  • Clear Deliverables
  • Small Initial Engagement
  • Flexible Capacity

Don't commit to another massive consulting engagement before knowing whether we're the right team.

The Difference

A Different Model From the Traditional Sitecore Agency

Comparison between a traditional large agency model and the Managed ERP Services model
Traditional Large AgencyManaged ERP Services
Large engagementStart with the requirement
Broader account teamSpecialist-driven delivery
Long-term retainersProject / short-term options
Multiple management layersFractional capacity
Transformation-first approachWork alongside existing teams
Capacity often bundledScale resources as required
Enterprise integration mindset
Delivery assurance

Integration

Sitecore Doesn't Operate in Isolation.

Our enterprise application background allows us to look beyond the CMS and understand how Sitecore fits into the wider technology environment — including Microsoft Dynamics 365 and the application integration work that usually sits between them.

  • CRM
  • Microsoft Dynamics 365
  • Salesforce
  • ERP
  • Commerce
  • PIM
  • DAM
  • Identity
  • Analytics
  • Marketing Automation
  • Data Platforms
  • Custom APIs
SitecoreAIXM CloudXP / XMContent HubCDPPersonalizeSearchOrderCloudCRMERPCOMMERCEDAMPIMANALYTICSAPISSITECORE

Project Recovery

Sitecore Project Falling Behind?

Assessment Dashboard

  • Scope
  • Architecture
  • Backlog
  • Team capacity
  • Technical debt
  • Integrations
  • DevOps
  • Testing
  • Release readiness
  • Dependencies
  • Risks
  • Governance

Sitecore Project Recovery Plan

  • Current State
  • Critical Risks
  • Technical Findings
  • Delivery Priorities
  • Resource Gaps
  • 30/60/90-Day Recovery Roadmap

See also our project recovery services.

Roles

Add the Sitecore Skill You're Missing

  • Sitecore Solution Architect
  • Senior Sitecore Developer
  • SitecoreAI / XM Cloud Consultant
  • Next.js Developer
  • Sitecore Integration Developer
  • Sitecore DevOps Engineer
  • Sitecore QA Engineer
  • Technical Project Manager
  • Business Analyst
  • Delivery Lead

Need broader enterprise capacity? See technical resources and enterprise application support.

Use-Case Selector

What Are You Trying to Do?

FAQ

Sitecore Managed Services FAQs

Sitecore managed services means ongoing application support, development and platform maintenance delivered by an external team. That typically covers incident response, bug fixes, component and template development, upgrades, DevOps, performance tuning and integrations — sized to your release cadence rather than a fixed transformation programme.

Talk To Us

What's Your Sitecore Problem?

You don't need to know which consultant you need. Tell us what you're trying to accomplish and what's getting in the way.

  • Short-term, project or fractional engagements
  • Independent technical assessments
  • U.S.-focused delivery

Prefer a broader conversation? Contact Managed ERP Services.

No long-term commitment required.

Your Next Sitecore Engagement Doesn't Have to Start With a Six-Month Contract. It Can Start With a Conversation.

Tell us what you're trying to accomplish. We'll help determine the expertise required.

Managed ERP Services

Supporting Sitecore organizations across the United States.