Fragmented Case Management
Problem: Managing cases across multiple offices can lead to fragmented information, with data scattered across different systems and locations, making it difficult to track case progress and collaborate effectively.
- Solution: Dynamics 365 Customer Service and Dynamics 365 for Legal Case Management provide a centralized platform for case management, integrating all case-related information into a single system. This unified approach allows attorneys to access and update case files from any location, ensuring that all team members have up-to-date information and can collaborate seamlessly.